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Frequently Asked Questions

The zipper is broken on the back of my pillow! What do I do?

We do not include a zipper pull on any of our nursing and support pillows in order to prevent any potential choking hazards for small children. Our patented pillow design allows for the pillow to be fully machine washed and dried without needed to remove the fiber-filling. Please do not attempt to remove the fiber-fill or open the zipper. 

How do I wash my NurSit pillow?

To wash your NurSit pillow, place the entire pillow into the washing machine. It can be washed with similar colorsin warm water. Do not use bleach on your NurSit. The pillow can then be placed in the dyer to tumble dry on low heat. Do not iron the pillow. For more details, there is a washing instructions label attached to your pillow. 

How can I use my NurSit pillow other than at feeding times? 

While the NurSit is provides excellent support while breastfeeding or bottle feeding, it can also be used to support your baby through their stages of development from propping to tummy-time and eventually sitting upright!

What are my payment options?

We accept credit cards, Pay-Pal, and Affirm which offers 4 biweekly interest-free payments.

I need an exchange or refund, what do I do? 

Oh no! We're sorry to hear that you aren't satisfied with your NurSit product. We can offer a full refund or exchange up to 30 days after your purchase. Just give us a call at 800.437.0940 or email us at where you can talk to a customer service representative to make your order right! Personalized items are non-refundable due to their customized nature.

Can I order NurSit pillows wholesale to sell at my business?

Yes. We would love to partner with businesses interested in offering NurSit line of products. For wholesale information, you can get in contact with us several ways. Email:, Phone: 800.437.0940, or fill out our contact form at the bottom of the home page. 

Is there any information I need to best use my NurSit?

Always use the NurSit pillow with adult supervision. Do not leave a baby unattended while using a pillow. Pillows can present possible suffocation hazards for babies, so it is important to not let the baby sleep on the pillow or lie face down on the pillow. We recommend to use the pillow while on your lap or the floor. Do not use in the crib or on a bed. 

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